🎄Christmas Eve Sale 👉Orders Over $199 Get A Free Gnome Gift🎁

REFUND POLICY


We accept order cancellation before the product is shipped or produced. If the order is canceled, you will get a full refund. We cannot cancel the order if the product is already shipped out.

Any address on the parcel is not an approved return address, and we don't accept the returned package without an authorized return address from the customer service center.

Please notice that our promotional items are non-refundable and non-returnable.

Returns /Refund

We accept returns on products. Customers have the right to apply for a return within seven days after the receipt.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We didn't accept C.O.D service ,customer is responsible for the return shipping fee. Return shipping charges are non-refundable.

Please put a paper into the parcel, writing your order number, or we may not know which package is yours.

After you send the parcel, please give us the tracking number. Thanks a lot.

After our warehouse staff receives the parcel, check items all good, we will arrange the refund.

We are not responsible for missing, damaged, or packages lost in transit.

If you have any questions, please contact us at support@hubbymart.com.

* SALE AND CLEARANCE ITEMS ARE FINAL SALE AND RETURNS WILL NOT BE ACCEPTED.